Plantermap
Privacy policy
How we process personal data received through the website, forms, and booking flows.
Data controller
The data controller is PLANTERMAP, S.L., tax ID B75300566, Via Augusta, 2 bis, 5a, 08006 Barcelona. Contact: info@plantermap.com.
Data we process
We may process identification and contact data, data submitted through forms, information needed to manage bookings, billing and payments, and data you voluntarily provide to guide your request. If you include information about health, personal or emotional circumstances, it will be handled with particular care and only to manage the requested support.
Purposes
We process data to answer enquiries, manage leads and requests, organise bookings, coordinate sessions with professionals, send operational communications, issue invoices, comply with legal obligations, and improve platform security and operation.
Legal basis
The legal basis may be the data subject’s consent, pre-contractual or contractual measures, compliance with legal obligations, and legitimate interest in maintaining platform security and traceability. Particularly sensitive data will only be processed where there is sufficient basis, explicit consent, or a need linked to the requested professional service.
Recipients and processors
We may use technical providers required to deliver the service, such as hosting, email, booking tools, payment gateways, and calendar services. When a booking relates to a specific professional, the necessary data may be shared with that professional to manage the session.
Retention
Data will be kept for the time needed to handle the request, provide the service, comply with legal, tax, and accounting obligations, and address possible liabilities.
Rights
You may request access, rectification, erasure, objection, restriction, portability, and withdrawal of consent by writing to info@plantermap.com. You may also file a complaint with the Spanish Data Protection Agency.
Security
We apply technical and organisational measures aimed at protecting the confidentiality, integrity, and availability of information. Even so, no internet-connected system can guarantee zero risk.
Note: this text is an operational draft for website publication and should be reviewed by legal counsel before being considered final.